Privacy Policy
Last updated: January 2025
Glow Pilates Geneva ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a class, or interact with our services.
Information We Collect
We may collect the following types of personal information:
- Contact information: Name, email address, phone number, and mailing address provided when you register, book a class, or contact us.
- Health information: Relevant health details you voluntarily share to ensure a safe and effective Pilates experience (e.g., injuries, medical conditions).
- Payment information: Billing details processed securely through our third-party payment provider. We do not store credit card numbers on our servers.
- Usage data: Information about how you interact with our website, including pages visited, time spent, and referring sources.
How We Use Your Information
We use the information we collect to:
- Process class bookings and manage your account
- Communicate with you about schedules, updates, and promotions
- Ensure your safety during classes by accommodating health considerations
- Improve our website and services
- Comply with legal obligations under Swiss law
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as:
- Booking platform providers (Bsport) for class scheduling
- Payment processors for secure transactions
- Email service providers for communication
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. We use:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand visitor behaviour so we can improve our website.
You can manage your cookie preferences through your browser settings at any time.
Your Rights
Under the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: